Frequently asked questions.

What can I expect in the first session?

During your first session, you can expect to go into depth about your reasons for seeking therapy, identify therapy goals and create a plan to reach them. The first session, called the initial session, and sessions thereafter typically last 55 minutes.

Do you accept insurance?

Yes, Well3Plus Collaborative Care is a provider for many major insurance plans and in network with:

  • Aetna

  • United Health

  • Optum

  • Anthem BlueCross BlueShield of Georgia

  • VA Community Care (VA CCN)

If we are in-network with your provider, we will assist with filing claims for each session.

If we are out-of-network, you will be responsible for the total investment of your session fees. We can provide a super bill (sort of like a receipt) for your sessions so that you may seek reimbursement from your insurance provider.

It is recommended that you contact your insurance provider and inquire about your specific in-network and out-of-network mental health benefits.

Where do sessions take place?

All sessions take place virtually. Clients receive an appointment link to the session and several reminders leading up to their scheduled appointment.

How much can I expect to pay per session?

Initial session – 55 minutes – $180

Individual Therapy – 55 minutes – $165

X-press Yourself – 30 minutes – $90

Intensive Case Management – 55 minutes – $200

Clients using insurance benefits to cover session costs will need to contact their insurance provider to find out their specific financial responsibility per session.

What is your cancelation policy?

If you are unable to keep your appointment, please make sure to cancel at least 24 hours before your scheduled time to avoid late cancel fees.

First late cancellation with notice will be charged 50% of the out-of-pocket session rate. 

Any late cancellations thereafter will be charged 100% of the out-of-pocket session rate.

No call/no shows, as well as, repetitive missed or late cancellations will be charged 100% of session fees and face possible termination of services.